Summary
- Senior Sales Engineering Leader with 13 years of experience across IaaS, PaaS, and SaaS.
- 8 years building and leading high‑performing global SE teams as a hands‑on player/coach.
- Strong technical foundation in hosting, cloud infrastructure, and enterprise deployments.
- Equally effective as a strategic executive partner and in‑the‑trenches problem solver.
- Passionate about employee development, mentorship, and building strong team/company culture.
- Additional experience in Product Management, Operations, Technical Marketing, and Account Management.
Experience
Sr. Director, Sales Engineering — Rev.com, Inc.
Austin, TX • Jun ’24 – Present
- Partnered with Product, Engineering, and Marketing for successful GA launch of Rev’s flagship SaaS platform.
- Built and lead Proof of Value (POV) and Demo programs; delivered 200+ demos influencing >80% of first‑year ACV with <5% POV closed‑lost rate.
- Created scalable onboarding, training, and knowledge programs for SDRs, AEs, and CSMs company‑wide.
- Trusted lead for customer migrations and strategic projects during competitive acquisitions.
- Serve as face of expertise on Rev Academy: thought leadership and scalable customer education.
Sr. Manager, Sales Engineering — WP Engine, Inc.
Austin, TX • May ’21 – Apr ’24
- Led international SE org across US, EMEA, and APAC for the world’s largest WordPress platform.
- Exceeded sales targets; all 2022 & 2023 SE team goals met or surpassed.
- Increased closed‑won revenue 21% YoY (’22 → ’23) while reducing team size by 15%.
- Built staffing/budget models; delivered KPI reporting to executive leadership monthly.
- Designed career paths and optimized structure for 14 Sales Engineers and 2 SE Managers.
Manager, Sales Engineering — WP Engine, Inc.
Austin, TX • Jun ’19 – May ’21
- Drove strategic initiatives to maximize SE team performance and cross‑functional impact.
- Partnered with L&D to deliver technical sales training to improve close rates and AE product knowledge.
- Led SE Voice of the Customer program; created feedback loops with Product.
- Collaborated with Support, Onboarding, Marketing, Product, Engineering, Security, and Legal.
Principal Sales Engineer — WP Engine, Inc.
Austin, TX • Jul ’18 – Jun ’19
- Senior technical expert for complex Enterprise configurations; mentored/trained new SEs and Sales reps.
- SME for Security, Infrastructure, and Platform; aligned customer needs to development initiatives.
Product Manager — WP Engine, Inc.
Austin, TX • Jul ’16 – Jul ’18
- Led discovery, design, and lifecycle management across two engineering teams.
- Launched High Availability AWS‑powered clustered solutions, largest Premium tiers, Dynamic Web Scaling, and Global Edge Security.
- Maintained exec‑facing roadmaps; partnered with Product Marketing on GTM and enablement.
Manager, Sales Engineering — WP Engine, Inc.
Austin, TX • Apr ’14 – Jul ’16
- Scaled SE team 3×; expanded staffing into EMEA and APAC.
- Drove Enterprise growth with key brand wins and new target segments.
- Delivered weekly technical sales training; oversaw Enterprise RFP/RFI strategy and execution.
Senior Sales Engineer — WP Engine, Inc.
Austin, TX • Mar ’13 – Apr ’14
- First Sales Engineer hired; built technical foundation for SE function and Enterprise growth.
- Partnered with Engineering on first cross‑geo Hot‑Standby solution.
- Interim Technical Marketing: security white papers, web content, and webinars.
Award: Supercharged Award (Customer Inspired) — Q3 2013 (WP Engine’s highest honor).
Senior Sales Engineer — AppFog, Inc.
Austin, TX • Jun ’12 – Mar ’13
- Sole Sales Engineer for leading Cloud PaaS (acquired by CenturyLink in 2013).
- Owned Enterprise pre‑sales: fit, consultations, demos, RFP/RFI responses.
- Authored technical docs/briefs; created and taught AppFog University curriculum.
- Reported sales trends and insights to Product and Marketing leadership.
Senior Cloud Sales Engineer — HP Cloud Services
Austin, TX • Sep ’11 – Jun ’12
- Contributed to launch of HP’s first Public Cloud via Enterprise solution design and consultation.
- Delivered analyst/press briefings; represented HPCS at industry events.
- Provided product requirements to PM and senior leadership; supported forecasting and marketing.
- Produced customer‑facing video content adopted by leadership.
Senior Cloud Sales Engineer — Rackspace Technology
Austin, TX • Apr ’09 – Sep ’11
- Designed secure, scalable, automated Cloud solutions; delivered weekly product webinars (≤600 attendees).
- Founded 30+‑member Cloud SME Network with central documentation portal.
- Represented Rackspace at trade shows and training sessions; authored white papers and RFP/RFI content.
Hosting Operations — Rackspace Technology
Austin, TX • Jul ’08 – Apr ’09
- Company‑wide POC for Account Management strategy (to SVP Customer Care).
- Launched process‑automation initiatives reducing cycle times by 200%+.
- Owned AM process documentation, definitions, and training.
Award: 2× Fanatical Jacket Winner — Q1 ’09 (Rackspace’s highest honor).
Early Career
- Account Manager II & Technical Account Manager III — Rackspace Technology (Jan ’07 – Jul ’08)
- Marketing Lead / Partner Program Manager — XRamp Technologies, Inc. (Nov ’05 – Dec ’06)
- Founder / Chief Technical Architect — Novian Technologies (Feb ’01 – Dec ’05)
Education
University of Texas, San Antonio — B.B.A., Information Systems
2004